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    Terms of Service

    Last updated: January 1, 2024

    1. Acceptance of Terms

    By accessing and using TutorTeachers' platform and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

    2. Service Description

    TutorTeachers is an online platform that connects students with qualified tutors for personalized learning experiences. Our services include:

    • One-on-one tutoring sessions
    • Group learning sessions
    • Educational resource sharing
    • Progress tracking and assessment
    • Scheduling and payment processing

    3. User Accounts

    To use our services, you must create an account and provide accurate, complete, and current information. You are responsible for:

    • Maintaining the confidentiality of your account credentials
    • All activities that occur under your account
    • Notifying us immediately of any unauthorized use
    • Ensuring your profile information remains accurate and up-to-date

    4. Payment Terms

    For Students:

    • Payment is required before each tutoring session
    • Cancellations must be made at least 24 business hours in advance for a full refund
    • Late cancellations may result in partial charges
    • No-shows will be charged the full session fee

    For Tutors:

    • Payments are processed weekly via direct deposit
    • TutorTeachers retains a 20% service fee from each session
    • Minimum payout threshold is $50
    • Tax documentation will be provided annually

    5. Conduct and Behavior

    Users must adhere to the following conduct guidelines:

    • Treat all users with respect and professionalism
    • Maintain appropriate behavior during all interactions
    • Respect intellectual property rights
    • Do not share inappropriate or offensive content
    • Report any concerning behavior to our support team
    • Follow all applicable laws and regulations

    6. Tutor Requirements

    All tutors must meet the following criteria:

    • Provide valid credentials and educational background verification
    • Pass our screening and interview process
    • Maintain professional standards during all sessions
    • Complete mandatory training modules
    • Respond to student inquiries within 24 business hours
    • Maintain a minimum rating of 4.0 stars

    7. Intellectual Property

    TutorTeachers respects intellectual property rights. All content on our platform, including text, graphics, logos, and software, is protected by copyright and other intellectual property laws. Users may not reproduce, distribute, or create derivative works without explicit permission.

    8. Limitation of Liability

    TutorTeachers provides the platform "as is" and makes no warranties about the quality of tutoring services. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform or services.

    9. Termination

    We reserve the right to terminate or suspend accounts for violations of these terms, including but not limited to:

    • Inappropriate conduct or behavior
    • Fraudulent activities
    • Violation of payment terms
    • Misrepresentation of qualifications
    • Failure to maintain required standards

    10. Dispute Resolution

    Any disputes arising from these terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

    11. Contact Information

    For questions about these Terms of Service, please contact us at:

    Email: shelby@tutorteachers.org

    Phone: +1-248-464-4131